Privacy Policy

1. Introduction This Privacy Policy explains how INTERCESSOR ARMY FRANCHISING (“we,” “us,” or “our”) collects, uses, and protects the personal information of individuals (“you” or “your”) who interact with our website and services. This policy is in compliance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.

2. Information We Collect We collect personal information that you voluntarily provide to us when signing up for workshops, training, signing into application, purchasing merchandise, or participating in our events. This information may include, but is not limited to:

Name
Contact details (email, phone number)
Address
Company details (Registration, email, telephone, cellphone, address, all company data)
Payment information
Demographic information
Any other personal information required for registration or participation in our events, workshops and other platforms

3. How We Use Your Information We use the personal information collected to:

Facilitate your registration for workshops, events, and training sessions.
Process transactions and deliver purchased merchandise.
Communicate with you about upcoming events, workshops, and training sessions.
Send you marketing and promotional content related to our services and third-party events we believe may interest you.
Improve our services and the user experience on our website.
Maintain and manage our community of township entrepreneurs.

4. Data Sharing and Disclosure We do not sell your personal information to third parties. However, we may share your data with:

Service providers who assist us in delivering our services (e.g., payment processors, event coordinators).
Third-party partners involved in the workshops, staff, stakeholders and events you register for.
Legal authorities if required by law.

5. Data Security We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or destruction. This includes secure storage systems and encryption of sensitive data.

6. Your Rights You have the right to:

Access the personal information we hold about you.
Request the correction of inaccurate or outdated information.
Withdraw your consent for us to process your personal information.
Object to the processing of your personal information for direct marketing purposes.

7. Use of Images and Content By participating in our events and workshops, you consent to us capturing and using images, photos, and videos of you. We retain full ownership of all content captured and shared on our platforms, including for promotional and marketing purposes.

8. Cookies and Tracking Our website may use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

9. Updates to this Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date.

10. Contact Us If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at info@JoinUsForTEA.co.za

11. Data Retention We will retain your personal information only for as long as is necessary for the purposes outlined in this policy, or as required by law. After this period, your personal information will be securely deleted or anonymized.

12. Data Transfers Your personal information may be transferred to and processed in other countries where our service providers operate. We will ensure that any such transfers are in compliance with applicable data protection laws and that appropriate safeguards are in place to protect your personal information.

13. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

14. Children’s Privacy Our services are not directed to children under the age of 18. We do not knowingly collect personal information from individuals under 18 without parental consent. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information from our records.

15. Your Consent By using our website and services, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy. You also consent to receiving marketing communications from us unless you have opted out.

16. Opt-Out and Unsubscribe If you wish to stop receiving marketing or promotional communications from us, you can opt out by following the unsubscribe instructions provided in the communication or by contacting us directly at info@JoinUsForTEA.co.za

17. Complaints If you believe that your personal information has been processed in a manner that does not comply with this Privacy Policy or applicable data protection laws, you have the right to lodge a complaint with the Information Regulator in South Africa or seek legal recourse.

18. Automated Decision-Making and Profiling We do not engage in automated decision-making or profiling that has a legal or significant impact on you without your explicit consent. Any profiling activities carried out will be for the purpose of improving our services and will be fully compliant with POPIA.

19. Data Minimization We will ensure that the personal information we collect is adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed. We will not collect excessive or unnecessary personal information.

20. Accuracy of Information We will take all reasonable steps to ensure that your personal information is accurate, complete, and up-to-date. You are encouraged to notify us of any changes to your personal information to help us maintain accurate records.

21. Legal Basis for Processing We process your personal information based on one or more of the following legal grounds:

Your consent.
The performance of a contract with you.
Compliance with legal obligations.
Legitimate interests pursued by us or a third party, where these interests do not override your fundamental rights and freedoms.

22. Data Breach Notification In the event of a data breach that may compromise your personal information, we will notify you and the relevant authorities as required by law. We will take immediate steps to mitigate any potential harm and prevent future breaches.

23. Data Subject Access Requests You have the right to request access to your personal information held by us. To exercise this right, you must submit a written request to Info@JoinUsForTEA.co.za. We may require proof of identity before fulfilling your request.

24. Privacy by Design and Default We are committed to implementing privacy by design and default principles in our data processing activities. This means that we prioritize data protection in the development and operation of our services.